General Warranty Conditions
  1. The warranty period begins with the delivery (transfer) of the goods to the Buyer;
  2. The warranty applies only on the territory of Ukraine;
  3. The seller provides warranty support for goods, the malfunction of which arose through his fault or through the fault of the manufacturer;
  4. The warranty is provided for a period of 2 weeks to 36 months, depending on the manufacturer’s service policy.
    The warranty period for each product is indicated in the technical specifications of the product;
  5. The warranty for the products sold provides for their warranty repair or their full or partial replacement with a similar or similar product.
    The decision to replace with a product of similar characteristics is made in agreement with the Buyer if it is impossible to repair or replace it with a similar one.
    If it is impossible to pick up a similar product, the Seller returns to the Buyer the money paid for such goods.
The Seller is not responsible for:
  • any possible damage caused to other equipment or materials that handle the goods;
  • for the compatibility of components with components from third-party manufacturers;
  • for any losses (loss of profit, cessation of business activity, other monetary expenses) related to the use or inability to use the purchased goods;
The warranty is not provided for and does not apply to:
  • for goods damaged by the Buyer due to improper operation or negligent handling;
  • for goods that were installed in violation of the installation diagrams and non-compliance with the installation dimensions;
  • normal wear and tear or exhaustion of the resource of the goods;
  • failure due to force majeure or force majeure;
  • in the presence of mechanical or thermal damage or deformations;
  • in case of ingress of foreign objects into the goods;
  • in the presence of traces of third-party interference or self-repair or modifications;
  • in the presence of electrical damage caused by mismatch of power supply networks, telecommunication networks;
  • in other cases provided for by the current legislation of Ukraine.